Workplace booking,
space management.
Workplace booking,
space management.
Workplace booking,
space management.
Omni-channel B2B software (SaaS) and hardware solutions.
Allowing large multinationals to streamline the workplace experience, facilitate hybrid working models and optimise space utilisation.
Omni-channel B2B software (SaaS) and hardware solutions.
Allowing large multinationals to streamline the workplace experience, facilitate hybrid working models and optimise space utilisation.
Omni-channel B2B software (SaaS) and hardware solutions.
Allowing large multinationals to streamline the workplace experience, facilitate hybrid working models and optimise space utilisation.
The ecosystem
Mobile App
Desktop App
Integrations
Room Screens
Desk Screens
Office workers use the products to book spaces according to their needs. Any type of space can be booked, whether a space to meet, a personal workspace, or a utility space like parking or lockers.
Office workers use the products to book spaces according to their needs. Any type of space can be booked, whether a space to meet, a personal workspace, or a utility space like parking or lockers.
Admins cater to the needs of their workers and their business. They organise all workspaces across floors and buildings, define booking rules, monitor utilisation, and respond to immediate needs in the workplace.
Admins cater to the needs of their workers and their business. They organise all workspaces across floors and buildings, define booking rules, monitor utilisation, and respond to immediate needs in the workplace.
6.5M
6.5M
Daily active users
Daily active users
2500+
2500+
Clients
Clients
115+
115+
Countries deployed
Countries deployed
Sample Clients
Sample Clients
Mobile App
Today
Today
The mobile app was one of our flagship products, and one of my main focuses for a few years.
The mobile app was one of our flagship products, and one of my main focuses for a few years.
We pulled the primary user journeys from our highly feature-rich desktop platforms and reformatted them into an easy to use mobile experience.
It’s main use cases are for end-users; employees arranging their days in the office and fostering collaboration in hybrid working environments.
It supports the booking of any type of space in the office, calendaring & Outlook sync and manages office presence for the user and their colleagues.
We pulled the primary user journeys from our highly feature-rich desktop platforms and reformatted them into an easy to use mobile experience.
It’s main use cases are for end-users; employees arranging their days in the office and fostering collaboration in hybrid working environments.
It supports the booking of any type of space in the office, calendaring & Outlook sync and manages office presence for the user and their colleagues.
Your spaces
Your spaces
Our system facilitates the booking of any type of space you can find in an office.
Our system facilitates booking of any type of space you can find in an office.
There are many types of spaces that can be available. The most common types are desks, meeting rooms, parking spaces and lockers.
All space type bookings are stored in your calendar, synced with Outlook, and can be found on a floor plan of the office.
There are many types of spaces that can be available. The most common types are desks, meeting rooms, parking spaces and lockers.
All space type bookings are stored in your calendar, synced with Outlook, and can be found on a floor plan of the office.
See Who's In
See Who's In
A big pain point our research uncovered about hybrid working, is not knowing which colleagues will be in the office, when and where.
A big pain point our research uncovered about hybrid working, is not knowing which colleagues will be in the office, when and where.
Our solution surfaces the office presence of colleagues, when they'll be in and where they're located in the office.
This allows employees to know which days are best to attend the office, and to book spaces near colleagues they need to collaborate with.
Our solution surfaces the office presence of colleagues, when they'll be in and where they're located in the office.
This allows employees to know which days are best to attend the office, and to book spaces near colleagues they need to collaborate with.
Create a Team Day
Create a Team Day
To facilitate collaborative initiatives for larger groups, team managers can organise office days in advance.
To facilitate collaborative initiatives for larger groups, team managers can organise office days in advance.
Organisers pick a day to host a Team Day, reserve an area of workspaces for it and can invite any colleague to attend.
Reserving an area takes those workspaces out of circulation and gives invitees exclusive access to claim their spot in the area.
Organisers pick a day to host a Team Day, reserve an area of workspaces for it and can invite any colleague to attend.
Reserving an area takes those workspaces out of circulation and gives invitees exclusive access to claim their spot in the area.
Desktop App
space utilization
space utilization
I worked with our data engineer to overhaul our legacy analytics tool into a more streamlined and targeted data display.
I worked with our data engineer to overhaul our legacy analytics tool into a more streamlined and targeted data display.
Data can be seen by periods of time, by each space type, where bookings are made, and how they are planned in advance & adhered to.
After an acquisition of a visitor management tool, we incorporated their analytics too.
Meeting Room Bookings Grid
Meeting Room Bookings Grid
Meeting Room Bookings Grid
This grid view allows reservation teams and front of house staff to create & modify workspace bookings and to monitor all events taking place throughout their buildings, globally.
This grid view allows reservation teams and front of house staff to create & modify workspace bookings and to monitor all events taking place throughout their buildings, globally.
It is used extensively by large organisations with large office buildings. In these contexts it's important to plan space utilisation ahead of time, as well as to respond promptly to ongoing changes in demands.
It is used extensively by large organisations with large office buildings. In these contexts it's important to plan space utilisation ahead of time, as well as to respond promptly to ongoing changes in demands.
Floor Plan
Setup & rules
Floor Plan
Setup & rules
Administrators define workspaces in all offices by type and how they can be used by employees.
Administrators define workspaces in all offices by type and how they can be used by employees.
The floor plan editor allows admins to allocate spaces to the floor plan, set their booking rules globally and ones assigned specifically for groups of people.
The floor plan editor allows admins to allocate spaces to the floor plan, set their booking rules globally and ones assigned specifically for groups of people.
Microsoft 365 integrations
Microsoft 365 integrations
Outlook add-in
Outlook add-in
To bring our product solution to where people are working already, we’ve integrated our booking system in to Microsoft 365.
To bring our product solution to where people are working already, we’ve integrated our booking system in to Microsoft 365.
We identified that the journey to arrange a place to meet with colleagues included many steps that are taken outside of our regular booking systems.
By bringing our booking capabilities into Outlook and Teams, we can predict what kind of a space the user is after, who will be attending, and manage invitations and calendar events automatically.
We identified that the journey to arrange a place to meet with colleagues included many steps that are taken outside of our regular booking systems.
By bringing our booking capabilities into Outlook and Teams, we can predict what kind of a space the user is after, who will be attending, and manage invitations and calendar events automatically.
Teams plugin and chat assistant
Teams plugin and chat assistant
Teams plugin and chat assistant
Our Teams integrations allow users to see who else will be in the office, manage their own office presence and arrange meeting spaces for groups of people.
Our Teams integrations allow users to see who else will be in the office, manage their own office presence and arrange meeting spaces for groups of people.
The Chat Assistant allows users to book meeting rooms directly inside a chat window, which automatically includes chat participants as attendees for the meeting.
Bookings are synced directly to all attendees' Outlook calendars, drastically reducing steps for task completion and chances of human error.
The Chat Assistant allows users to book meeting rooms directly inside a chat window, which automatically includes chat participants as attendees for the meeting.
Bookings are synced directly to all attendees' Outlook calendars, drastically reducing steps for task completion and chances of human error.
Hardware UI
Room Screens
Room Screens
Room screens are mounted outside of meeting rooms and work for immediate booking needs as well as for signage pieces throughout the office space.
Room screens are mounted outside of meeting rooms and work for immediate booking needs as well as for signage pieces throughout the office space.
My main involvement with these was as part of an initiative to make our clients' offices more COVID-safe during the end of the pandemic.
My main involvement with these was as part of an initiative to make our clients' offices more COVID-safe during the end of the pandemic.
Find out more in this case study:
Find out more in this case study:
Post-COVID, return to office
Post-COVID, return to office
desk screens
desk screens
Desk screens are mounted on the edges of desks and work for immediate booking needs as well as for signage pieces throughout the office space.
Desk screens are mounted on the edges of desks and work for immediate booking needs as well as for signage pieces throughout the office space.
My main involvement with these was as part of an initiative to make our clients' offices more COVID-safe during the end of the pandemic.
My main involvement with these was as part of an initiative to make our clients' offices more COVID-safe during the end of the pandemic.
Find out more in this case study:
Find out more in this case study:
Post-COVID, return to office
Post-COVID, return to office
Behind the scenes
While finalised designs look neat and polished, the journey getting there rarely is. They include many people and processes. Here are some snapshots of what went on behind the scenes while formulating the product solutions shown above.
While finalised designs look neat and polished, the journey getting there rarely is. They include many people and processes. Here are some snapshots of what went on behind the scenes while formulating the product solutions shown above.
related case studies
COVID-safety,
Flexible working.
COVID-safety,
Flexible working.
Responding to a rapidly changing world of global lockdowns and uncertainty about the future of the office space.
Responding to a rapidly changing world of global lockdowns and uncertainty about the future of the office space.
User Personas,
post-merger unification.
User Personas,
post-merger unification.
User Personas, post-merger unification.
Unifying 44 personas into one cohesive set, after the merging of us and seven competitors into one entity.
Unifying 44 personas into one cohesive set, after the merging of us and seven competitors into one entity.
© Richard Gouw 2024